Free postage for domestic orders over $65. This excludes heavy weight items such as Ceramics, Framed Artwork and Gift Boxes.
Shipping is calculated dependent on weight and location
Express Post 1 - 2 business days in metro areas - via Australia Post - $12.00
Regular Post 2 - 4 days - via Sendle or Australia Post - $9.00
Your location will decide which postal company will be used. For example, if you are in a more regional area, Australia Post would be more efficient.
All PO Box addresses will be sent via Australia Post.
Tracking number will added to orders once postage label is created.
All the delivery times are provided as guidelines only. All orders are packed with appropriate protective packaging.
Should you received a faulty item, please contact custom care via email at (firstname.lastname@example.org).
Customers will have a choice of exchange for the same item, (depending availability), a different item or a full refund.
Return postage will be refunded by The Sonny Co after settlement on the faulty item.